Thank you Lisa and @goslow for your suggestions and advice.  I will discuss them with mum and hope we can reduce the incidence of them and help her remain safe.  I do appreciate you taking the time to respond and hope that my comments help others to ...

Thank you for taking the time to answer my post.  It is the TPS that we have registered with, thank you.  I will ask mum if she wants to opt out of Virgin marketing calls and try and action that for her if so.I will make her aware that the request fo...

Good morningI see that this is apparently a genuine number but I am concerned it may be being 'cloned' or diverted via scammers.My elderly mother got a call yesterday about 1.15pm saying they were from the verification team of the Call Blocking we we...