I have a VM Volt M250 with Wifi guarantee account and I am entitled to 3 wifi pods if necessary.I have one pod already but still require a second as I only have a 18mbps connection in one room. This is measured using the VM app on my phone.The app wi...

I have a large credit on my VM account which I would like to get back. I am still in contract and have no wish to terminate but I would like the credit returned to my bank account.I do not wish to wait until the end of the contract to get my money re...

I was asked by VM to plug my phone into my BB router using an adapter you would supply.You have failed to supply me with the adapter and the phone no longer functions.I am a vunerable customer as indicated on my account and I no longer have a landlin...

About once a week I have to reboot my router to get the speed I pay for.Rebooting fixes it for a around a week then it drops back to 10% again.How can VIrginmedia fix this problem?PS The answer isn't to keep rebooting. the router.

I am a VM Volt customer and I have run the Connect app to find two rooms with WiFi below the 20mb threshold.I have asked for a WiFi Pod to be sent to help rectify one of the rooms this but I have not received the pod nor any other communication about...