On our wavelength
since ‎22-03-2020

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  • 47 Posts
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  • 9 Kudos Given
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User Activity

I've flagged this problem before, but it is becoming very frequent and frankly annoying.My V6 box connects via wifi. I do not use the routers default wifi password. We periodically run through the pain of the following issue - which always seems to h...
Had a weird issue here on hub 4 this week. I thought I would post it, as I suspect that I am not the only person this has affected.There was a network outage that I think impacted a lot of people this week. For us this manifested as not being able to...
VMs network reliability has really improved over the last couple of years, but the whole service is let-down by the the Superhub.Example: Two speed tests taken 30 seconds apart. Both were the same devices, same network set-up and bother approx 10 fee...
Hello. How can I report a fault for another virgin media customer?My mother is elderly and lives alone. Her telephone, TV and internet are all out of action. I cannot visit her as she is vulnerable and I am living with a confirmed Covid case. 
I'm desperately trying to find a solution to the poor wifi coverage I get from the superhub. If I put my laptop next to the router I get 150Mbps (as opposed to >200 wired). if I move 2 rooms away to where I have to work from I get 10-20Mbps and can't...
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