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Hiyakker
On our wavelength
since ‎22-03-2020
‎03-11-2022

User Statistics

  • 47 Posts
  • 0 Answers
  • 9 Kudos Given
  • 1 Kudos Received

User Activity

V6 losing wifi connection

25-10-2022
I've flagged this problem before, but it is becoming very frequent and frankly annoying.My V6 box connects via wifi. I do not use the routers default wifi password. We periodically run through the pain of the following issue - which always seems to h...

Some devices disconnected (solved)

05-12-2021
Had a weird issue here on hub 4 this week. I thought I would post it, as I suspect that I am not the only person this has affected.There was a network outage that I think impacted a lot of people this week. For us this manifested as not being able to...

Why is superhub wifi so much worse that other routers?

06-11-2021
VMs network reliability has really improved over the last couple of years, but the whole service is let-down by the the Superhub.Example: Two speed tests taken 30 seconds apart. Both were the same devices, same network set-up and bother approx 10 fee...

How to report fault for a family member?

23-10-2021
Hello. How can I report a fault for another virgin media customer?My mother is elderly and lives alone. Her telephone, TV and internet are all out of action. I cannot visit her as she is vulnerable and I am living with a confirmed Covid case. 

Virgin Media with Google Nest Wifi

18-10-2021
I'm desperately trying to find a solution to the poor wifi coverage I get from the superhub. If I put my laptop next to the router I get 150Mbps (as opposed to >200 wired). if I move 2 rooms away to where I have to work from I get 10-20Mbps and can't...
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