I have tried to get one  but no one at virgin wants to answer. i have been online and on phone for over an hour only to get someone to say " I am transferring your chat to someone who can help"  but no one has replied . even though i keep typing " He...

I have tried to get one  but no one at virgin wants to answer. i have been online and on phone for over an hour only to get someone to say " I am transferring your chat to someone who can help"  but no one has replied . even though i keep typing " He...