HiI want to cancel an engineer appointment scehduled for this Wednesday.I've wasted about one hour of my time going round in circles on the mobile app and on my PC trying to figute out how to do this. Your instructions are hopeless.If you charge me £...

I have a V6 box.Recently theTV picture has started to go blank about every 10 minutes, for a second or two.I've checked the cables, and restarted the box, but the problem continues.This only happens when watching live TV or recordings via the V6. Oth...