Virgin Media Virgin Media Community

G944S2 · 05-05-2022

I reluctantly agreed yesterday to change from Ultimate Oomph to Ultimate Volt which comes with a £25pm O2 SIM instead of the Virgin SIM, I was told this would start in 30 days.Today I received a bill from O2 for £25, I don’t have a SIM from them and ...

G944S2 · 05-05-2022

Yesterday while speaking to Virgin via WhatsApp I agreed to change my package to Ultimate Volt and was told it would take effect in 1 months time.I’m currently on ultimate oomph so have a virgin SIM but understand I need to switch to O2 next month an...

G944S2 · 29-09-2021

I received a text from Virgin saying they were carrying out essential works in my area on Monday and a further message to say they were finished.No idea if there’s a connection but my upload speeds have now dropped from 40Mbps to under 1Mbps. I’ve d...

G944S2 · 23-08-2022

I’m trying to change my existing password but as with everyone else the virgin website is telling me I can’t use that password.This is a problem at virgin not with browsers, I’ve tried an iPhone, iPad and laptop over various different browsers and mu...

G944S2 · 15-06-2022

Well exactly 6 weeks to the day I agreed to change package on a WhatsApp chat I have just received the new contract and activation email for Netflix, it even said the price was £0.00!This was eventually sorted by one of the forum team, I did have to ...

G944S2 · 10-06-2022

I’m still paying and still waiting, I was given a ticket number on here 3 weeks ago and told someone would be in touch within 3-5 days but that’s the last I heard from him.

G944S2 · 13-05-2022

Good luck with that, I also agreed to change contract with someone on a WhatsApp chat and now I’m being sent a SIM I don’t want, still have a Virgin SIM, my bill has gone up around 60% and they are now sending me a new router but still my new contrac...

G944S2 · 12-05-2022

This is now getting more confusing, today I have received an email from Virgin thanking me for making changes to my account today, I did not make any.The email says I have signed up to the Ultimate Oomph Volt bundle @ £149pm but the WhatsApp offer I ...

Virgin Media Virgin Media Community

Virgin Media Virgin Media Community

User Statistics

User Activity

Volt - charged for SIM I don’t have

O2 bill but don’t have volt yet

Terrible upload speeds

Re: You can't use that password

Re: Netflix - The big bundle lie

Re: Netflix - The big bundle lie

Re: Can I get a straight answer?!

Re: O2 bill but don’t have volt yet