Last year in September I negotiated a new contract deal for 18 months.However, I received an email from Virgin Media a few days ago stating my bill will go up by £12.00. But how can my bill go up if I'm on a contract until March 2024?Thanks.

Our package has been updated/changed without our consent. The worse thing is we've lost our land line and talk more anytime!!! Which I'm fuming with. When I try to dial any number on our land line, it just goes through to Virgin Media.We seemed to ha...