Emily_G
Forum Team (Retired)
Joined 7 years ago
User Profile
User Widgets
Contributions
Re: Cancel and my partner join as new customer
So the minimum notice period to cancel before the services are disconnection is 30 days and the maximum notice period is 90 days. This is different to the time-scale for after disconnection for when you can sign back up with a new customer deal. Thanks, Emily.7.9KViews0likes112CommentsRe: Cancel and my partner join as new customer
Thanks for the post, if you have the same surname then you may be linked to the currently active account and would need to wait 6 months before getting new customer deals. In regards to the information on the account, if you were to do this there is no way to confirm you'd be able to keep the same landline number. Thanks, Emily.11KViews0likes117Comments