Hi I have tv360 and am due to get a mini box installed in a first floor bedroom With no notification todays engineer visit has been canceledthis is the second time this has happened and the second time I have taken and wasted a days holiday (which co...
Ever since my ‘upgrade’ to 360 from V6 and moving my Netflix to Virgin account for billing I have been unlabelled to get 4k content. As you can see my Virgin account confirms my premium package and just today Netflix direct upgraded my package for ...
Hi all just received upgrade to 1gb fibre with ‘new hub4’ 2 questions isnt hub 5 the newest and best how do I get one?why doesn’t the home connect app, which I found really useful work with hub 4 and when will it ? thanks all
Afternoon all is it me or is sky HD not as sharp as it used to be? I’m not one for conspiracies but suspect they want peeps to switch to Q 4K and may have reduced quality
Hi there no one has booked an appointment with me I’m afraid you guys couldn’t mess it up a third time could you ??whilst you are in my account can you please explain why my next bill is proposed to be £138.67. This is fifty quid more than norma...
Another hour on the phone to the useless virgin help desk tonight. They “filled in all the forms for Netflix” I went back to Netflix upgraded again and of course Virgin declined it again
Hi Joe. Thanks for coming back yes I’ve been into Netflix and Virgin repeatedly latest was today Netflix changed my account with them back to premium. I had UHD in programme listing for a couple of minutes then Netflix send me an email from VIRGIN...
In fairness to VM. They have just called me to say they recalibrated my existing 3 pods to my new Hub 4. I’ll pair them up 1 by 1 tempting date I know but so far this swap / upgrade has gone seamlessly First time ever
