ContributionsMost RecentMost LikesSolutionsRe: Account Number No error code, just a message saying ‘sorry we are unable to create you’re account try again later’ I’ve spoke to customer services and they just told me to try again in 24 hours and they couldn’t help me anymore than that. This has been happening for a while nor Android it’s just becoming a pain to pay my bill and keep track of it. Thanks Ryan Re: Account Number I’ve tracked down my account number but when I try to set up a my virgin media account I get an error message saying we were not able to set up you’re account Re: Account Number I’m having the same problem, don’t have an account number so can’t access my account to pay my bill.