ContributionsMost RecentMost LikesSolutionsRe: Stream - our new flexible entertainment service It seems impossible for existing customers to get this service without either paying more per month for this (new customers get it free with £35 connection cost) or Virginmedia Telesales trying to sell you something you do not want. In the current cost of living crisis and with the reduction of HD channels on Freeview this seems a very interesting proposition but it seems impossible for a loyal customer of 21 years to have with out paying another £23 per month. Re: Stream - our new flexible entertainment service It is not clear how to order this if you are an existing broadband and phone customer. Please can anyone tell me.