Hello, I need an engineer's visit as the Hub and my home phone can’t be placed near each other.Had no joy getting through on the phone to request one after 20 minutes.We already have a separate phone socket that is wired directly to the virgin box ou...

We lost service a few weeks ago for a few hours for "scheduled upgrade" in our area. Since then I seem to be getting about half the speed I'm paying for and used to get. I've done speed tests at different days and times. Anybody else experiencing thi...