On our wavelength
since ‎18-02-2011

User Statistics

  • 37 Posts
  • 0 Answers
  • 14 Kudos Given
  • 1 Kudos Received

User Activity

Hello, I need an engineer's visit as the Hub and my home phone can’t be placed near each other.Had no joy getting through on the phone to request one after 20 minutes.We already have a separate phone socket that is wired directly to the virgin box ou...
We had to connect our DECT phone to the virgin hub  for VOIP after the line socket suddenly died some months back. This locates it in close proximity to the hub, which is causing interference with the bluetooth subwoofer's connection to our soundbar....
Are we really going to see an engineer at 1am? I assume this email arrived because I filed a complaint  about 15 minutes ago because of broadband problems.If I click on the amend/cancel button it just takes em to my account page, which doesn't list a...
We lost service a few weeks ago for a few hours for "scheduled upgrade" in our area. Since then I seem to be getting about half the speed I'm paying for and used to get. I've done speed tests at different days and times. Anybody else experiencing thi...
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