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ScruffymonkeyDM
Joining in
since ‎22-07-2018
‎15-11-2022

User Statistics

  • 10 Posts
  • 0 Answers
  • 1 Kudos Given
  • 0 Kudos Received

User Activity

VOIP connection

11-11-2022
We recently had our services upgraded and we’re given the hub4. They recabled the line to the house due to a previous fault and have not reconnected the phone line. The engineer said we will have to use VOIP which is fine. The problem is it is saying...

Green flashing lights of doom

17-10-2022
Our broadband went off at lunchtime today and we have green flashing lights on the hub ever since. Arrows are flashing continuously. We’ve done restarts and resets but nothings worked. Rang the service connect line and there’s no issues in the area.

Damaged cable in garden

09-08-2022
We have a damaged cable in the garden as it was placed too close to the surface, we now have no services.we have tried ringing the main number but there’s no way of speaking to anyone and it keeps trying to do a device check. please can someone get b...

Recordings not playing

22-05-2022
Every time we try to watch a recording from C4 / ITV / C5, it says that it can’t play it at this time. The same happens if we use catch up on demand. We have to go through our TVs app to watch anything. I have made sure I am logged into the apps but ...
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