Community FAQ
domidi
On our wavelength
since ‎22-06-2018
‎05-07-2023

User Statistics

  • 38 Posts
  • 1 Answers
  • 13 Kudos Given
  • 6 Kudos Received

User Activity

Pre-contract agreed price different to confirmed contract - why?

05-07-2023
Agreed a price via the online Change Package tool and got my pre-contract documents via email on 1st July.Took 4 days for everything to go through, and when it did, I received confirmation of my contract with a different price on it.It's approx 5% hi...

Can't get through, can't cancel, calls cut off after 1hr

31-01-2022
How is this even legal? I can't cancel my package. There's no way to do it on the phone because I can't get through to anyone. It's clearly a poor tactic being done by design and on purpose..Ironically when I select 1, 4, 1 (Broadband enquiry > Make ...
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