Forid200
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Joined 8 years ago
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Re: Get the most from your Gig1 service and Hub 4
@JitteryPinger That's really disappointing to hear... You'd think they'd iron these things out before releasing gig 1. Anyways, personally I'll stick to 350M until my contract is up. I'm hoping by then, there's better competition in the gig space. Terrible modem + support staff that 'just' know their script put me off. I can't say I've ever had any support staff literally cut me off mid conversation or leave me on hold indefinitely like VM. All that said, I'd love to try the SH4 to see if it's any better at all at maintaining my 350M package. I hear it has more bonded channels.23KViews0likes0CommentsRe: Get the most from your Gig1 service and Hub 4
@JitteryPinger Really? That sounds quite disappointing. It could be down to capacity issues, have you managed to speak to anyone at VM regarding the slower speeds? I've been with VM for sometime now, my biggest gripe with them is the dodgy super hub with the flawed puma chipset. Since I joined, I've been having high ping spikes and packet loss here and there. Over the course of a year or two... They did release updates to elleviate the issues but it's not completely gone away. Modem mode seems to help a lot with the underpowered SH3. I was quite hoping they'd learn their lesson and stay away from Puma chipsets with the SH4 but nope... All this is already bad enough, but recently I've been facing disconnections, downtime and lots of weird hiccups. Even some of my clients on VM business are affected as well as others who use an ISP who uses virgin for transit. The core network needs a little TLC in my opinion.23KViews1like0CommentsRe: Get the most from your Gig1 service and Hub 4
I haven't tried this with VM but some routers have load balancing (my pfsense setup has this), I guess if you had the SH4 in front of your own router. You could connect two ethernet cables to it giving you a 2GB uplink and breaking that 1gig bottleneck if you load balanced across them. It makes me surprised that VM cheap out, they could've provided a 2.5gb port... Especially because they take these modems back at the end of the contract. So technically its never actually yours. I'm on the 350 Gamer package, and although gig 1 isn't available in my area in London. I wouldn't go for it even if it was, simply because the speeds aren't symmetrical. I'm more bottlenecked by my upload than my download at the moment.23KViews1like0CommentsRe: Get the most from your Gig1 service and Hub 4
The Hub 3 is plagued with packet loss and high latency issues, I was really hoping that the Hub 4 would address these. But doesn't seem like it... I honestly wouldn't mind buying my own Docsis modem since I use pfSense anyways. I think it's time Virgin allow customers to run their own modems, without requiring the use of the SuperHub. If not, they need to release a adequate router ASAP.24KViews7likes0Comments