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Berllan14
On our wavelength
since ‎04-05-2018
‎03-05-2023

User Statistics

  • 46 Posts
  • 0 Answers
  • 7 Kudos Given
  • 1 Kudos Received

User Activity

No Number

15-03-2023
We were moved over to plugging our  landline into the hub a few weeks ago and since then have had hundreds  of  "ghost" calls ( but the phone doesnt ring) which  shows as  "no number"  on the display but fills up the calls log. I phoned Virgin today ...

Netflix included in Volt.

15-01-2023
I am in the process of being changed over from an ooph package to a volt 02 package which includes Netflix.I currently subscribe seperately to Netflix.What happens as my package gets transferred over?  Do i have to cancel my seperate Netflix account ...

Bigger oomph to Ultimate Volt

07-11-2022
I am out of contract and have been speaking over the phone to an advisor. My hearing isnt great these days and the advisor had a foreign accent so really have little idea of the cifference between what i have now and whats being recommend..I have a f...

Memorable Word

07-11-2022
Our memorable word is either so memorable that we forgot it or we have never set it.On talking on whatapp to an advisor we had 3 attempts at it but was locked out and informed that we would be sent a reminder by post. Unfortunately we havent received...

Phone Line no longer working & unable tocontact virgin

18-08-2022
Our home phone stopped working yesterday & have been  unable to contact virgin to report it . I follow the online links which is frustrating as it sends me in circles ! Help please how do i even report this to get this fixed !
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