DuncanM1
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Re: Lied to by renewals awful customer services
Very similar experience I think this is widespread in Virgin. It's got a technical name "lowballing" it's an unscrupulous sales strategy in which a customer agrees to purchase an item at a competitive price, after which it is claimed that the price was an error (or a deal they cannot trace or is no longer available) and then raises the price, betting that the customer will agree to make the purchase at the inflated price, which he or she often does.7.1KViews1like0Comments