Yes, I had success too. Got through to a really nice guy called Steve at the Newcastle office. Explained the issues, mentioned puma 6 and he sent me a 2ac. Admittedly getting through to,him took me 3 months of complaining but glad I did.
As one of the very lucky ones who managed to get a 2AC delivered last week. It was a nightmare trying to get through the normal channels.Now, i am outside of contract so kept ringing up and selecting the ‘leave’ option. After having 2 separate indivi...
It took about 15 phone calls over 3 months to finally get it. Got to be honest, I can tell a huge difference in online gaming. Battlefield 1 for example I used to get warnings all the time about my ping, since the sh2ac not had a thing, and I’ve even...
Well after 3 months complaining (and 3 Superhub 3’s being sent to me) i finally got through to Steve the broadband expert at VM and he sent me out a 2AC which arrived yesterday.See my graph below (not sure what happened in the early hours of the morn...