On our wavelength
since ‎16-12-2017

User Statistics

  • 19 Posts
  • 1 Answers
  • 0 Kudos Given
  • 2 Kudos Received

User Activity

An absolute disgrace of a company. No daily updates as promised, no solution, paying through the nose for data. It's basically 'tough luck, we're not even rsed, now go way'. The checker says its ok as it always does. I may as well bag up the equipmen...
8 days with no internet to be told today that there is a known outage and an engineer is coming to fix it. 8 days. The latest fix date given to me was 0900 tomorrow. Clearly a lie. What an absolute shambles of a company.
I've just got off the phone to Virgin by bypassing their 'fob you off' protocol by blocking my number and entering a false landline number. After 5 days if no internet and possible fix date of 29th how are they allowed to run such critical infrastruc...
I've negotiated a lower tariff on the same package however they said they need to replace 2 boxes and can only do that early November. They also said the new deal won't begin until the boxes are installed and also want to charge me £25 for something....
I gave Virgin notice today and was then put through to retentions without my knowledge. I realise they're under pressure but I immediately felt like I was being pressured into buying an 80's timeshare. I explained I'd been given my notice so would li...
Kudos to me!