Hey dylanuk1,
Thanks for getting in touch and Welcome to the Community!
I'm sorry to hear you've been having trouble with your Broadband connection recently.
I've taken a look at your account and can see that we have an open SNR fault ticket i...
Hi john-thornhill,
Thanks for getting in touch. I'm really sorry that you're having trouble with your TV Go at the moment.
I've sent you a private message so that we can discuss this further. You can find this by clicking on the envelope in the t...
Hey meejahoar,
Thanks for getting in touch and Welcome to the Community!
The settings password is used to log in to your Hub online and is usually a number. If you're trying to connect a device, you'll need to use the WiFi password.
As nodrog...
Hi geoffro,
Thanks for getting in touch.
A PIN will always be needed to watch certain programmes with an age rating, whether they are live or recorded.
For example you will always need a PIN to watch:
Programmes rated 12, before 8pmProgrammes r...
Hey Ben,
Welcome to the Community!
I've taken a look at your account and can see that you spoken to us recently. I hope this means that everything is now resolved? If there is anything that we can help you further with, let us know.
Ta...
