Virgin Media Virgin Media Community

Atrayu · 18-07-2022

So a bit of history 1st. We started having an issue about 6 weeks ago where the hub would randomly reboot and we would lose internet for around 5 minutes while it rebooted. We arranged an engineer he added a connector to rear of hub and put wire to t...

Atrayu · 07-07-2022

Hi all after some clarification after I placed an order for a new mobile phone contract.We tried to initially do this online but the website kept crashing so decided to call in direct. After doing this and going through all the process we got the doc...

Atrayu · 29-07-2022

Hi Natalie, so the warm weather is back again and you guessed it cutting out issues again as soon as we go above 23° constant cutting out issues. Hoping someone there can offer some help?

Atrayu · 25-07-2022

Hi Natalie,So our engineer arrived completed same checks as every other engineer but then went outside as well apparently our terminals outside were corroded so he replaced those and we've had no issues yet. Although it has been a lot cooler since th...

Atrayu · 20-07-2022

Hi Adri, yes we have the 4th technician coming on Friday but don't know what use it will be as not having much joy so far, an intermittent service for the last approximately 6 weeks you sort of give up hope a bit but here as a last ditch effort that ...

Virgin Media Virgin Media Community

Virgin Media Virgin Media Community

User Statistics

User Activity

Broadband cutting out continuously throughout the day.

Being investigated

Re: Broadband cutting out continuously throughout the day.

Re: Broadband cutting out continuously throughout the day.

Re: Broadband cutting out continuously throughout the day.