martynh99
On our wavelength
Joined 8 years ago
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Re: Change from paper to ebilling
Matt - have you read the many threads on this forum about people logging into their account and there is no MyProfile option available ? I did find the switch to ebilling option elsewhere but all that does it take you to a page with the same instructions you have posted above, which do not work.1.2KViews1like1CommentChange from paper to ebilling
I need to make a change to my parents account to move them from paper to eBilling, however all the instructions i can find in this forum and on virginmedia.com direct you to a page that doesn't exist, that is MyProfile. There are lots of forum posts I see about this going back some time and all seem to get resolved by interaction via DM which begs the question, why are VM not updating the guidance and making sure the feature is there in MyAccount. Can anyone help pls.1.2KViews2likes5Comments