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Nathanp1 · 05-06-2023

…so I rang 150. This concerns calls to 0845 and 0870 numbers. The person I spoke to could not find any details of this on my account; in fact he told me that no such element to my plan existed, and I assured him that it did.why is it so difficult to ...

Nathanp1 · 13-10-2022

hidue to someone pranking me repeatedly, after i accidentally published my landline number, i would like to change it. thanks in advance for any help

Nathanp1 · 30-06-2022

My bill cannot be paid. No one at VM can help me. No one understands what is happening.

Nathanp1 · 29-06-2022

I’ve just signed up for a new deal. Payment was supposed to leave my bank account yesterday, the 28/6, but nothing has been taken by VM. I called VM and they said that the bill has been paid by DD! This is really troubling and confusIng. Has anyone e...

Nathanp1 · 29-08-2021

Hi all. I have a hub 3 that often flashes green and I lose my internet connection. So I set up a BQM and I can see periods of 100% dropped packets. These normally coincide with the loss of internet connection and green lights, but not always. Sometim...

Nathanp1 · 30-06-2022

Thanks for your reply. Yes this is probably what happened. But i did sign up for a new deal two weeks ago. It still doesn’t explain the fact that no DD was taken from my account. Various people told me that it had been taken, or hadn’t or that i owed...

Nathanp1 · 30-06-2022

My father owns the flat in which I live. He set up a broadband account with VM in 2017 before i moved in. After i moved in i paid him in cash every month. In June 2022 i made the very foolish decision to try to move the account into my name. I was as...

Nathanp1 · 30-06-2022

Can anyone help me? Ayisha has abandoned me. This is ridiculous. I just want to leave this organisation

Nathanp1 · 29-08-2021

I only installed BQM a week ago. The loss of internet and green flashing lights occur at least once a week, this has been going on for years, sometimes for 3 consecutive days. The red bars have appeared on BQM about 5 days in the last week

Nathanp1 · 29-08-2021

Hi Sohan. My BQM shows the dropped packets red bar starting at around the same time as yours last night, 23:51, and my red bars today have been at similar times to yours. I’m in the Cardiff area

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I’ve received an email saying “you’ve used all of your talk plan allowance this month”

I want to change my landline number

Please help me. I’m trapped in a Kafkaesque nightmare

VM has told me that my direct debit has been paid, but no money has left my account

Dropped packets on BQM

Re: Please help me. I’m trapped in a Kafkaesque nightmare

Re: Please help me. I’m trapped in a Kafkaesque nightmare

Re: VM has told me that my direct debit has been paid, but no money has left my account

Re: Wifi unsable due to constant dropouts

Re: Wifi unsable due to constant dropouts