Tuning in
since ‎17-04-2017

User Statistics

  • 11 Posts
  • 0 Answers
  • 3 Kudos Given
  • 1 Kudos Received

User Activity

Trying to log in to my Virgin Mobile Account to check my bill but keep getting the Ajax Request Error (I know that this has appeared on the Community before)Tried Firefox, Chrome and Explorer - all the same. On my Virgin Mobile app I get "Unknown Err...
My wife lost her phone over two weeks ago. On the day of the loss we reported it to Virgin Mobile and they confirmed that a new SIM had been dispatched (on 3rd June). By the 9th June nothing had arrived, so I followed up on messager. They said 'wait ...
I have a VM Landline as part of my 'bundle' but haven't used it for many years (I've been a NTL/VM customer for nearly 20 years). I also have a BT landline. I'd like to delete the VM landline and bring the BT line into my VM bundle and keep the numbe...
On 27th August I noticed that emails were not arriving (or could be sent from) my ntlworld email account on Outlook. I tried to login in to my account on the VM website and got a 'mailbox not available, try again in an hour'.Over the next few days tr...
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