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Marshy84 · 06-06-2022

Good afternoon I contacted virgin 4 weeks ago bout getting a booster the booster came but didn’t work I spoke to another member of staff who was ment send new booster never came it’s been 2 weeks and I called again this morning was told I’d it been o...

Marshy84 · 26-07-2021

Good evening Iv done box rest Iv google the code and nothing On multiple channels I get channel not available error v1254 Iv done a service check and all is well anyone else having this problem

Marshy84 · 06-06-2022

Ye wasn’t uk but is their no were I can add it my self or I’d way of seeing if it’s linked to my hub

Marshy84 · 06-06-2022

Both times Iv called now they said it’s faulty first time she said it’s crashing my hub don’t use it second time she said they had bad batch and the replacement should sort it yet Iv not had it and still not had the confirmation email or txt say it’s...

Marshy84 · 06-06-2022

Hi yes it was plug in pod I was told to us Ethernet cable to link the hub and pod once stopped flashing unplug and move to room needed I did and hub and pod flashed for 4 hours and I had no internet I called virgin they said it was faulty and not use...

Marshy84 · 27-07-2021

As Iv said we don’t use HD channels so it was 103 and it recorded nothing as in it didn’t record We don’t have any other recordings off the channel as we delete it after watching itiv tryed everything suggested rebooting the box checked the wires eve...

Marshy84 · 26-07-2021

Channel 4 ok they channels showed on TV guide we was recording itv but it didn’t recording anything

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