Copthornemike
On our wavelength
Joined 9 years ago
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Re: Changing to E-billing
Thanks for getting back Kain but still no joy / progress 😖. I can access Account Settings as suggested but in the Communication Preference the only option is Format. When I click edit the only options are LargePrint, Audio,Braille 1, Braille 2. So only for changing accessibility & appearance? I tried clicking an Update option, just goes back to the above options! Frustrating - maybe the agents who said they would change me from paper billing to e- billing had the same problem gave up? Unfortunately no communication to confirm and I continue to be charged a monthly fee for paper billing!1.5KViews2likes0Comments