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trav0407 · 09-03-2022

Currently on Gig 1 with Hub 4 and have been experiencing intermittent packet loss that worsened when upgrading to Gig 1Had an engineer here Monday who changed the router but it made no difference, the problem persistsI'm hoping for some advice on how...

trav0407 · 03-03-2022

Connection has recently been experiencing a lot of packet loss leading to issues in some streaming and gaming services. Seems to have gotten worse since upgrading to gigabit speeds.Live BQM: https://www.thinkbroadband.com/broadband/monitoring/quality...

trav0407 · 09-03-2022

3.0 Downstream channelsChannel Lock Status RxMER (dB) Pre RS Errors Post RS Errors25Locked40.366287001Locked40.366287002Locked40.366287003Locked40.366287004Locked40.366287005Locked40.946209006Locked40.366287007Locked40.946209008Locked40.366287009Lock...

trav0407 · 08-03-2022

Still having issues seems nothing changed after the visit, having packet loss issues on the upstream sideHoping it can be resolved soon it’s driving me crazy 

trav0407 · 07-03-2022

Plenty more t3 timeouts and really bad upstream packet loss tonight after the visit earlier todayChannel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts1US_TYPE_STDMA00602US_TYPE_STDMA00303US_TYPE_STDMA00404US_TYPE_STDMA0020

trav0407 · 07-03-2022

3.1 ChannelSpoiler3.1 Downstream channelsChannel Channel Width (MHz) FFT Type Number of Active Subcarriers Modulation (Active Profile) First Active Subcarrier (Hz) 159964K1880QAM40963923.1 Downstream channelsChannel ID Lock Status RxMER Data (dB) PLC...

trav0407 · 07-03-2022

The technician replaced a few common failure points and it seems the issue is still present as per the BQM.The new router had a few T3 timeouts within 20 minutes of being on and there is still some upstream packet loss present, the issue is very inte...

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