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coughandcath · 24-05-2022

I have been a loyal customer for over 25 years ( ex NTL) and my unlimited ooomph contract came to an end resulting in a £147 / month on going bill . I went on to the web site and chat system . The website if offering a much improved deal ( gig BB etc...

coughandcath · 04-01-2022

For over a month my broadband has been running slower that that 600mb I am paying for . I have tried the obvious , turning on and off etc , but it has never been as bad as it is today . I’m back to wfh and only getting a fraction of the speed I am p...

coughandcath · 24-01-2022

Technician arrived … identified a fault that meant I needed to ask for some plug in Wi-Fi things … 2 hours on the phone last week I was told they would be sent out for collection. . Guess …. Nothing arrived !!! Just waited another hour on the phone t...

coughandcath · 09-01-2022

Thanks Paul , shame it’s was over 10 days for the visit !!

coughandcath · 06-01-2022

Another 90 mins onto VM and then disconnected their end … rubbish broadband and even worse customer service…

coughandcath · 06-01-2022

The only problem is getting through to them now …. Gave up after an hour yesterday

coughandcath · 05-01-2022

Thanks for any help Network LogTime Priority Description04/01/2022 13:52:22noticeLAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;04/01/2022 13:50:48Warning!LAN login FAILED : Incorrect Username / Password /...

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Not worth staying loyal

Broadband soooo slow

Re: Broadband soooo slow

Re: Broadband soooo slow

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Re: Broadband soooo slow

Re: Broadband soooo slow pt 3