Virgin Media Virgin Media Community

deepanshus · 16-09-2022

My broadband is down since tuesday, when i ran a service status check, it said a technician needs to be sent. I scheduled an appointment for the first available slot, ie 16th Sep, today.I got a confirmation SMS twice, and also an SMS for COVID confir...

deepanshus · 27-06-2022

i recently moved houses and got the virgin broadband installed new at my place. The box on the outside of my property, is not installed correctly and keeps coming loose with the connections inside exposed to elements. Can someone please look at the i...

deepanshus · 05-10-2022

Thanks Matt, i passed on the Ops Team number. i am still getting the below critical errors. Is this is any concern or is this expected?04/10/2022 00:48:40criticalNo Ranging Response received - T3 time-out;CM-MAC=*******:ee:73;CMTS-MAC=*********;CM-QO...

deepanshus · 24-09-2022

mine was fixed as engineer switched me to a different socket in the cabinet. but apparently my neighbour has the same issue !! Seems like it may need a more drastic fix than moving connections around.Deepanshu

Virgin Media Virgin Media Community

Virgin Media Virgin Media Community

User Statistics

User Activity

Flashing green status light

VM Broadband installation

Re: Flashing green status light

Re: Flashing green status light