ContributionsMost RecentMost LikesSolutionsRe: Cannot contact Virgin to renegotiate or cancel contract No answer for a day and a half so used an old watt asap conversation from last year to get in touch which worked. Cannot contact Virgin to renegotiate or cancel contract Not answering the phone and the watts app Been a customer for 19 years but every year gets worse to renew at a decent rate. If I still cant contact I'll send a letter of cancellation which is really hi tec!