Good afternoon,My wife and I are both with Virgin Mobile and are currently in Spain. For the 4 weeks since we’ve been here, our incoming calls have been silent once they are answered and then disconnect. We have tried calling each other, they ring, a...

I've put the new SIM that I received today in a phone but, when trying to select Virgin from the list of available networks I get the message: "Can't connect to this network right now.  Try again later".Needless to say, I have tried again later, but ...

Good afternoon,I have just received an email regarding one of my mobile contracts concerning a network update for roaming and suggesting (correctly) that the phone is switched off and that no reply has been received to aa SMS message sent to that pho...

When I try to access my Voicemail (from Spain) I get this text "Your voicemail has been accessed from another phone. Wasn't you? Please call our team on 789 or dial 222 to reset your pin."I enter my usual PIN, which is accepted, and then it just goes...