ContributionsMost RecentMost LikesSolutionsAccount Holder Passed Away My father who was the account holder recently passed away. I wish to transfere the account into my name and change the package from tv, broadband and telephone, to broadband only m125 speed. I am not happy about having to do this over the phone as there always seems to be a problem when dealing with you over the phone and i am not currently due to the berevement happy to do so. If you could let me know if this could be sorted out any other way please let me know. New Contract? I recenty updated our vm contract online as the new price was 20 pounds cheaper for the 'same' package that we had. Howerver, I have now discovered that the new package does not included TNT sport, which our previous package did? Please advise?