ContributionsMost RecentMost LikesSolutionsHub 3 - Red light I have exactly this problem on my Hub 3. The LED has been red for at least 3 months and the wifi drops intermittently. I have already carried out all the restart/factory reset/ etc. instructions, several times, and the issue remains. I think my Hub just needs replacing, it's possibly 15 years old (I've been out of contract for 12y). There is no way to get an engineer out unless the remote test shows a fault, which apparently it doesn't. Can anyone suggest another way to access actual support rather than bots? [MOD EDIT: Post split to create own thread]