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potomac · 26-01-2023

I have just bought a new printer which only works with 2.4 GHz connections. This printer will not connect. On investigation I find that everything else that connects to the hub - PC, smartphone, etc. - have all connected at 5 GHz, notwithstanding tha...

potomac · 27-11-2021

My Kindles connected perfectly with Hub 3.They do not connect with Hub 4My PC, two cell phones and HP printer all connect fine to Hub 4. They connect via 5G, not 2.4G, but did so automatically and without any input from me. As I understand that Kin...

potomac · 31-01-2023

All is working!(The Hub4 has been replaced.)While talking to the tech I learnt that "Smart Wi-Fi" should be set and that the names of the 2.4 and 5GHz access points (SSIDs) should remain the same(!) It seems that if these settings are made, attempts...

potomac · 27-01-2023

The 2.4 option never appears no matter what. I have not tried disabling the 5.0 GHz access because it's quicker for most things and I don't want to lose it just to get a printer working. And in any case, why should I? The hub4 should just work the...

potomac · 27-01-2023

I've tried all your kind suggestions, but to no avail: it simply will not 'publish' the 2.4GHz SSID. I have tried with my phone and a wi-fi analyser and all they can see is the 5 GHz access. So, I've reported the matter to VM as a fault. Wish me lu...

potomac · 26-01-2023

Yes, it's strange. At one point I renamed the 2.4GHz SSID to something completely different, and all hell broke loose. I lost both SSIDs, the ring light went supernova, and my wi-fi entered hyperspace. After a while, the 2.4 GHz fella with the bra...

potomac · 26-01-2023

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Hub4 2.4GHz problem

Hub 4 SSID not listed in Kindle (v7)

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