ContributionsMost RecentMost LikesSolutionsRe: Enjoy Virgin TV UHD channel at no extra cost over Christmas Thanks - and yes thats the reason - why didn't they say that in the email! Is it a rouse to flush out all the users of old Tivo boxes and get them to upgrade them? Don't they know which one I have?? We've had it for very nearly 6 years. Originally it was horrifically slow but at some point it got an upgrade which fixed it, and we've never felt the need to upgrade it until now. I've just called and they're going to upgrade me to the 360 box for a small one-off charge, which I'm ok with. Re: Enjoy Virgin TV UHD channel at no extra cost over Christmas This isnt working for me - both channels greyed out. What should I do?