apj_uk
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Re: Moving house - 18 month contract restarted
Hello, Thank you both for getting back to me, I really appreciate it. I made no changes to my package when I moved house, but I did take part in the Virgin media WIFI Super Pods pilot/trial earlier this year and I recall someone else on the pilot/trial had a similar issue when they were issued with the newer Super Pods that were part of the pilot/trial and as a result their Virgin Media contract was inadvertently restarted and they managed to get it fixed eventually. Thanks, Aidan2.6KViews0likes13CommentsMoving house - 18 month contract restarted
Hi, I moved house in January 2021 and took my Virgin Media 1 Gig Broadband package with me to my new home. I have just checked my current contract and it says as of January 2021, I have 17 months left. Prior to moving house, I was 5 months into my new 18 month contract as I took out the Virgin 1Gig product in 4 August 2020, which attracted a new 18 month contract. Does moving house automatically mean Virgin lock you into a brand new 18 month contract? Thanks, Aidan3.6KViews0likes19Comments