Thank you Vikki_M for finally making that clear. Help appreciated.

In conclusion, I think Virgin Media should make the point more clear, "are 0800 numbers Freephone at all times regardless of your plan," but thanks for your suggestion, I'm sure that I can't be the only one confused.

Thank you for your time and effort on my behalf, sorry but I believe you could be wrong after re checking myself.

That guide clearly states that -"Call rates to 08 numbers -Calls to 080 numbers are always freephone"Also states below this -Talk Weekends"0845, Other 08 Chargeable 2 Chargeable 2 Chargeable 20870 Chargeable 2 Chargeable 2 Included 1+3"  But no menti...

Thank you for clearing that point up, I did get the idea that 0800 numbers should be freephone at all times but being on an OAP on a limited pension I needed to make sure.