Virgin Media Virgin Media Community

70sven · 07-08-2023

HelloAny help with the following issue would be very much appreciated, I have tried VM support on 3 occasions but they seem unable to help apart from reading off their default onscreen instructions.My 360 TV will not pause or rewind, it also won’t re...

70sven · 18-06-2022

I had to remove my mobile phone contract from Virgin Media Oomph package when VM decided to merge with 02. I was quite happy with Virgin Mobile so decided to just take out a basic sim only deal for £7 a month. Rang them up and everything seemed to go...

70sven · 10-08-2023

Hello Roy247.Thankyou very much for your advice. I carried out the full factory reset and it appears to have resolved my problems, I left it for 24 hours to make sure before responding on the forum.Much appreciate your valuable advice, this needs to ...

70sven · 26-07-2023

Private message does not help other people with the same problem - please advise if there is a fix for this issue.

70sven · 21-06-2022

I had to transfer my mobile out of the Oomph package and it is anything but smooth !!!.

70sven · 18-06-2022

Hello ChrisThanks for your response. A ticket had been raised and the mobile number retrieved but it has been applied to my mobile - the mobile number was my wife’s phone. I have not changed any SIM cards only but when I phone Customer Care they say ...

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360 not able to pause or rewind and also will not record

Mobile phone numbers messed up

Re: 360 not able to pause or rewind and also will not record

Re: Virgin 360 recording and download issues

Re: Moving from Oomph to pay monthly

Re: Mobile phone numbers messed up