OK so I have been trying to get some kind of customer support via whatsappIs this normalAll I want is to speak to someone not a so called BOT that takes forever to reply and just keeps asking the same question over and over it's ridiculous.James

OK so I have been battling with VM to fix my connection for coming up to 7 years (in December) and now I have seen results.First of all take a look at the original thread linked below:https://community.virginmedia.com/t5/Forum-Archive/Advice-please-p...