mmj
Superfast
Joined 15 years ago
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Re: contract renewal blues
Shoal wrote: To replicate this package, including the value of the xbox would cost me and EXTRA £43/mth. so as a VM customer of 15yrs, I am going to be charged far far more than a new customer which I feel is pretty unfair & disgraceful. I made a similar post about this a couple of years ago. I too remember a time when Virgin Media would contact its long term customers to ensure they were getting good value, unfortunately times have changed and about 10 years ago we realised that we were being charged top tier prices for a mid-tier package until we contacted them for a free upgrade after presumably years of being overcharged. Their business strategy in recent years is seemingly to try to rip off as many long term customers as possible to subsidise new customers and also those who happily exploit this system. They no longer reward your loyalty but instead try to take advantage of it. That's just the way of the world these days.732Views0likes0Comments