As posted above, the same for me.Email finally received and a working free Netflix Good luck to all those who were waiting 爛

Hi Gareth_LNo unfortunately not. Still waiting on call or email. I'll try calling them again

Thank you Ayisha_b

Hi Molly,Yes still waiting for activation email.Have activate button in my virgin media but doesn't work.I escalated to your executive team a week ago, ref C-0604221112, but had no contact since. I do appreciate it is Easter though.Many thanks

The problem is getting the email from Virgin. If they don't send it you can't get it. They now admit they don't know why they're not able to. 3 weeks been trying, still ongoing. 