ContributionsMost RecentMost LikesSolutionsVirgin overcharging on my bill - how to contact??? I've tried to contact someone by phone, but all roads lead to "we'll send a link to your mobile phone". But i don't want a link and i don't even possess a smart phone. I just want to talk to someone because there is a charge on my bill that should not be there and i'd like it removed. How can i accomplish this? Can anyone tell me please?