I’ve been waiting for over 2 weeks as well and it still hasn’t arrived Any chance you could sort mine as well please 

Same on lap top and on the app 

Tried on iPad still the same 

I created an account years ago, and can access billing and forum but I need to order a new remote so go through all the procedures but when it comes to the last page to order the remote the above page pops up I fill in the page and send it but the pa...