My complaint isn't showing at all on my account, so how do I get a letter from Virgin confirming I can apply to independent adjudication, or is OFCOM an option?
Amazingly, I have also just received an activation email. I already do have Netflix on my own email, which I pay for separately. Any idea whether the Virgin activation does actually work this time: did it for you?
Interesting that this is still happening. The root cause hasn't been fixed, there are no quick solutions, only the occasional report of people getting it resolved, and many of us just getting frustrated by having to restart the process again and agai...
Can I ask was a ticket raised for this?Yes, though I have no visibility on it: lots of messages (from Adri_G) saying they are "looking into it", and it "will be resolved soon". Last update, after I sent a screenshot, was 3 weeks ago, silence since. A...
