weechuan
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Re: Hub 5: Our first ever WiFi 6 broadband router
@teddyTrk I spoke to a lady from philippines, a gentleman from India before I was passed to this chap in uk… Jonathan is definitely uk based as he was quite corky. .. I am not sure I have the patience for sub par products and service anymore.1.4KViews0likes0CommentsRe: Hub 5: Our first ever WiFi 6 broadband router
Rang to renew contract told them Vodafone is offering me super deal w their broadband and wifi6 router if VM can better the offer.. was pretty shocked by the reply. Jonathan in uk final cancellation department at fVM advised “that super hub 4 only works for fast speeds so offered to customers w 1Gb connections. Super hub 5 is still under going tests. Why are you saying wifi6 will handle multiple device better? most people do not have wifi6 devices and what is wrong with your super hub 3? It is normal to reboot it every few weeks. Since you are not on 1Gb package we cannot offer you the super hub4. Pls also check how much Vodafone charge for engineer call out if there is a problem, that’s how they make their money.” I said “your own VM website states wifi6 can handle devices better than wifi5. And ALL my 26 devices are wifi6 ready. That I will review in my 14 days cancellation window to stay or go since you are basically telling me that I have the best Vm offer and will not be getting a wifi6 router.” ps … loyalty does not mean anything as new customers gets better prices when will VM learn?!1.4KViews0likes0Comments