Virgin Media Virgin Media Community

9fingers · 19-07-2022

I've just left VM as my ISP and phone provider. Nothing has been said about them wanting my hub2 back.I guess it is pretty old and does not have a integral VOIP phone port so they are not likely to re-issue it to a new customer.What is supposed to ha...

9fingers · 16-01-2022

I want to leave VM and plan to use the forthcoming price rise as a reason.I read here that it is vital for number retention not to cancel the contract with VM but to let my new supplier do it.However I also understand that I have only 30 days to with...

9fingers · 01-01-2022

Have Virgin announced whether they intend to switch off their analog home phone lines in 2025 in common with OpenreachWill they supply Analogue Telephone Adaptors (ATAs) or issue new routers to support VOIP or maybe include DECT base stations into th...

9fingers · 31-10-2021

When I login to webmail, I can see each of my three email account addressesWhen I select settings (top right 3 bars) I can only see options to set up auto forward on the first mail account and cannot see how to get to settings for the other two accou...

9fingers · 28-10-2021

Like many I have lost access to my main ntlworld.com email box. All my other email addresses are working.I have been through the password change but no effect.I do note that unlike when this type of think happened months ago, This time I cannot acces...

9fingers · 19-07-2022

Good point Goslow. I moved all my accounts over to Gmail with re-direct rules set up from the VM/NTL addresses a while back and sitting back to see how long they continue to live on.Ive been with VM/NTL since taking 56k diaupl from Comtel who I think...

9fingers · 19-07-2022

thanks very much!

9fingers · 17-01-2022

Thanks Beth,I've just spoken to a supplier and they only talk to virgin about porting the number and not the "port to full disconnect" They say I'm responsible for terminating my VM account.I presume that once VM have been asked to port the number an...

9fingers · 16-01-2022

So you can see my problem.Even if I react the day my price rise email arrives, the 30 day clock starts running and if either Openreach,my new ISP or VM drag their feet and the 30 days expires, I'm in breach of contract.So what is the surefire way for...

9fingers · 16-01-2022

Hi Gareth,thanks for your reply. From reading here, it seems that if I inform VM formally then I risk a) losing my number and b) the new isp porting comes to a halt as they have to be the instigator of my transfer not me.Have I got this wrong and is ...

Virgin Media Virgin Media Community

Virgin Media Virgin Media Community

User Statistics

User Activity

Does VM want my Hub2 back?

Leaving VM and keeping Phone no

Analogue phone switch off 2025

Auto forward setting problem

Neither email or webmail working

Re: Does VM want my Hub2 back?

Re: Does VM want my Hub2 back?

Re: Leaving VM and keeping Phone no

Re: Leaving VM and keeping Phone no

Re: Leaving VM and keeping Phone no