I am unable to log into my Virgin Media account. It will not accept my password and will not allow me to reset my password. I get the following message:“You can't reset your password online right now, as you don't have additional details set up on yo...

Whether watching live TV or a recorded program our V6 intermittently “jumps” to the Home Screen and often into “TV Guide” or “My shows and Recordings” for no apparent reason. It is as if someone is sitting on the remote, but nobody is (have taken bat...