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Re: Unable to register for My Virgin Media Account
No it doesn't work otherwise I wouldn't be here... Sorry! We are not able to set up your my Virgin Media account at the moment. Please try again later, or you can also set up your my Virgin Media account at the time of your broadband installation. We are looking forward to connecting you to your superfast broadband. Questions about your broadband installation?Find out more Continue2.5KViews0likes3CommentsRe: Unable to register for My Virgin Media Account
They escalated and I was told I'd get a response within 5 days from the "IT Team", this was via the text messaging CS on 20th October. Now I asked for update on it and they're telling me they can't help or check my account from text........and to call in and waste my time I guess being put on hold forever. Hoping someone here can actually help so I can view my bills, it's been over a month now.... Also I got my first bill email and it says I have £25 credit left, considering I had free activation+£75 credit then I should have £50 left....but I can't view the actual bill or check if the details are right2.6KViews0likes5CommentsRe: Unable to register for My Virgin Media Account
Chrome and safari. I doubt it’s a browser issue considering there’s 5 pages of people having the samr issue and being lied to by your customer service...still waiting for the reply back after being told this was escalated and I’d hear back within 5 days and nothing for a month now also please check my first bill which I obvious can’t without an online account which looks like it’s wrong too.2.6KViews0likes8Comments