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2tw2
On our wavelength
since ‎29-01-2012
‎23-11-2022

User Statistics

  • 117 Posts
  • 0 Answers
  • 12 Kudos Given
  • 2 Kudos Received

User Activity

BQM shows total packet loss! but internet still working??

24-10-2022
From around 4.30 pm today our BQM has been a solid block of red but the internet seems to be working. Mystery- any ideas? We are Area 3. Only TV issues reported by VM.Here is the offending BQMhttps://www.thinkbroadband.com/broadband/monitoring/qualit...

latency issues

12-09-2022
We seem to be having odd steps up and down in latency today. The router data looks OK except for a high number of uncorrectables on the 3.1 downstream channel.3.1 Downstream channelsChannel ID Lock Status RxMER Data (dB) PLC Power (dBmV) Correcteds (...

final check before signing new contract

19-08-2022
Hi allWe have had engineers out to sort the downstream power (too low then too high!) and the SNRJust checking that the the PLC Power for Channel 33 is now OK before we sign the new contract - thanks for help 3.1 Downstream channelsChannel ID Lock St...

area 3 fault fixed but issues remain

04-08-2022
The VM resolve team tell me the area 3 high utilisation fault F009369438 has now been fixed well ahead of the scheduled fix date of 30/9/22. But we are still experiencing an unreliable connection.  @Martin_N you advised yesterday that the issues woul...

area 3 issues - are we fixed?

02-08-2022
We have had a long period of intermittent broadband connectivity while our next door neighbours have been fine. The 2 fault numbers given by VM are F009309435 and F167429520. I think these are both area issues but we had our own specific issues with ...
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