Ah yes - the old lose the box and hours of saved programmes you will never get to see. Been there, done that (twice).Much better option is to lose the flaky TiVo box - and Virgin Media while you are at it - and get a cheap PVR and subscription to Sky...

As per title. Lost internet yesterday - despite blue light on SH being on. After much messing around and 2 attached screenshots, and a bizarre exchange with Tech Support who said they could "see" my modem  was on the network, but couldn't access it, ...